Frequently Asked Questions
Everything you need to know about your Tomi Brand shopping experience.
How long does shipping take?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days, while express options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, Tomi Brand ships to over 50 countries worldwide. International shipping rates and delivery times are calculated automatically at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my Tomi Brand apparel?
To maintain the quality of your garments, we recommend machine washing cold with similar colors and tumble drying on low or hanging to dry.